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Protecting Privacy During Tax Season: How to Avoid Scams and Fraud

Ken Betchel
Director of Compliance & Security
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Tax season is a prime time for cybercriminals looking to exploit individuals and businesses through fraud, scams, and data breaches. With an influx of sensitive financial information being shared and stored online, bad actors see an opportunity to deceive unsuspecting taxpayers. One often-overlooked vector for these scams is compromised pop-up ads and adware. Understanding how these threats work and how to protect yourself is crucial to maintaining privacy and security during this critical period.

The Role of Pop-Up Ads and Adware in Tax Scams

Pop-up ads and adware are often dismissed as mere annoyances, but they can serve as entry points for cybercriminals to launch tax-related scams. Malicious actors can compromise ad networks to distribute fraudulent pop-ups that mimic legitimate tax services, government agencies, or financial institutions. When users interact with these ads, they may be directed to phishing sites designed to steal Social Security numbers, banking details, and tax return information.

Similarly, adware—software that injects unwanted advertisements into web browsers—can be manipulated to insert fraudulent tax-related content. If a user's device is infected with adware, they may see misleading ads offering "too good to be true" tax refunds, urgent IRS warnings, or free tax filing services that are actually phishing traps.

Common Tax Scams Involving Pop-Ups and Adware

  1. Fake IRS Warnings – Cybercriminals create pop-ups designed to look like official IRS notices, claiming the recipient owes back taxes or is due for an audit. These messages often contain alarming language to pressure users into clicking malicious links or providing sensitive information.
  2. Bogus Tax Preparation Services – Fraudsters use pop-up ads to promote fake tax filing services. These ads may direct users to convincing but fraudulent websites that collect personal and financial data under the guise of offering assistance.
  3. Refund Scams – A common ploy involves pop-ups advertising "instant tax refunds" that require users to enter personal details to claim their money. These scams trick victims into disclosing their Social Security numbers and banking information, which are then used for identity theft.
  4. Credential Theft via Keyloggers – Some compromised adware installations secretly download keyloggers onto devices, allowing attackers to capture login credentials to tax preparation platforms, financial institutions, or government portals.
  5. Malware-Infested Ads – Clicking on deceptive tax-related ads can trigger malware downloads, giving cybercriminals access to the victim’s device, where they can steal or manipulate tax records.

How to Protect Yourself During Tax Season

1. Avoid Clicking on Pop-Ups and Suspicious Ads

  • If you receive an unexpected pop-up claiming to be from the IRS or a tax service, do not click on it. Instead, visit the official IRS website (irs.gov) directly.
  • Be wary of advertisements for tax services that seem too aggressive, promising unusually high refunds or instant processing.

2. Use Trusted Tax Services

  • File taxes through reputable, well-known platforms such as TurboTax, H&R Block, or directly through IRS Free File.
  • Verify tax preparers and CPAs before sharing sensitive data by checking their credentials and customer reviews.

3. Install Reliable Security Software

  • Use reputable antivirus and anti-malware software to detect and block malicious ads and adware.
  • Consider ad blockers to reduce exposure to potentially harmful advertisements.

4. Enable Multi-Factor Authentication (MFA)

  • Secure your tax preparation accounts with MFA to add an extra layer of protection in case your credentials are compromised.

5. Keep Software and Browsers Updated

  • Regularly update your web browser, operating system, and security software to patch vulnerabilities that attackers might exploit.

6. Recognize Red Flags in Tax Communications

  • The IRS does not contact taxpayers via email, text messages, or pop-ups to request personal information.
  • Be cautious of unsolicited messages with urgent requests, poor grammar, or unfamiliar sender addresses.

What to Do If You Suspect a Scam

If you believe you've encountered a fraudulent tax-related pop-up or ad, take immediate action:

  • Do not engage – Close the pop-up immediately and avoid clicking any links.
  • Run a malware scan – If you suspect adware infection, use security software to remove any threats.
  • Report the scam – Notify the IRS through their phishing reporting page (phishing@irs.gov) and report malicious ads to your browser provider.
  • Monitor financial accounts – If you suspect your data has been compromised, review bank and tax records for unauthorized activity and consider placing a fraud alert on your credit file.

Conclusion

Tax season should be a time to focus on financial responsibility, not a time to worry about cyber threats. Unfortunately, cybercriminals take advantage of adware and pop-up vulnerabilities to steal data and commit fraud. By staying vigilant, using reputable tax services, and securing your digital environment, you can significantly reduce the risk of falling victim to these scams. Protecting privacy during tax season starts with awareness—stay informed and take proactive steps to safeguard your information from fraudulent schemes.

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